Emergency Plumber Medowie
Medowie Plumbing Co takes emergency plumbing calls across Medowie at any hour: burst pipes, overflowing sewers and septic tanks, failed hot water and gas faults. A licensed plumber comes out carrying the gear for what you described, and you hear a fixed price before a tool comes off the truck.
Licensed plumbers and gas fitters · NSW Lic. 359278C
Last updated September 2026
- Available 24/7
- No call-out fee (excluding after-hours)
- Fixed, up-front quotes
- 365-day warranty on all work
What counts as an emergency call?
Not every plumbing problem needs a midnight truck roll, but these do, and we treat each one as a right-now job:
Burst pipes and split flexi hoses
Water pouring through a ceiling or flooding a kitchen gets the fastest response we can manage.
Sewer or septic overflow
Effluent surfacing in a yard or around a tank is a health matter that cannot wait for a booked slot. Our blocked sewer page covers the underlying causes.
No hot water in a full house
A dead cylinder on a cold night is urgent for a family, and our hot water crew handles repairs and replacements.
Gas smells
If you can smell gas, get everyone outside first, then ring. The safety steps are on our gas leak page, and that page is worth reading before you need it.
Stormwater backing up into the house
When the yard and the stormwater drains start returning rain indoors, that is an emergency, not a nuisance.
Not on that list? Ring and describe it, and we work out with you whether it needs a truck tonight or a booked visit tomorrow.
Burst pipe? What to do before we arrive
A burst pipe is the call we gear the whole emergency service around, and the first ten minutes are yours.
- 1
Stop the water
Close the main tap at the water meter. On a long acreage run where the meter is hard to reach, close the isolation valve on the hot water service instead.
- 2
Drain the pressure
Open an outside tap on the low side of the house so trapped water has an exit that is not your floor.
- 3
Keep power away from water
If water is near power points or appliances, switch those circuits off at the switchboard and stay clear of anything live that got wet.
- 4
Move what you can
Get rugs, boxes and electrical gear out of the wet path, then call and describe what you can see: where the water comes from and how fast.
That description matters. A braided hose that let go behind a washing machine takes minutes, while a burst line buried under a house on sandy ground takes digging, and the truck gets loaded for whichever one you describe.
What wet ground does to an emergency here
Flexi hoses fail in waves
Flat streets flood first
Cold snaps find the weak cylinder
What happens from the first ring
- 01
Ring or send the form
Call (02) 4063 1093 or use the form to explain the fault. We ask enough to bring the right equipment the first time.
- 02
A fixed price first
A plumber inspects the job and names a fixed figure up front. Nothing gets started until you give the go-ahead.
- 03
The right fix on the spot
We isolate the fault, stop the water or gas, and repair it with the gear already on the truck, then clean up the wet mess before we go.
- 04
Covered for a year
Every job carries our 365-day warranty on all work. If something we did isn't right, ring the same number.
What drives the price after dark?
We provide up-front, honest quotes that will always match the final price, should you decide to go ahead.
Emergency pricing is honest pricing, and the drivers are the same ones we name on every quote.
- After-hours timing Night, weekend and public holiday work is priced differently, and that number is named before we load the truck.
- Access to the fault A burst hose behind a laundry tub is quick to reach; a split line beneath a raised timber floor in sandy soil takes excavation and time.
- Parts on the truck If the repair needs a valve, a section of pipe or a replacement hose, what is carried versus ordered changes the figure.
- The follow-on work A burst sometimes reveals a line that was already failing, and fixing that properly is quoted as its own job, never slipped onto the invoice.
When We're Not the Right Call
A break in the water main on the street side of your meter is for the water authority to fix, so if that is what you describe, you get that answer on the phone instead of a truck. Wet wiring or a tripped switchboard is an electrician's job, even when water caused it. Ring anyway if you are unsure, because sorting who should come is faster than a wasted visit.
What Customers Say
Available 24/7 has to hold at two in the morning when a pipe lets go, not just in business hours. That promise is only worth anything if it holds on the worst night of your year.
I commend them for their very fast and efficient service when we had a burst pipe.
Emergency questions, answered plainly
Should I turn the water off at the meter before you arrive?
Yes, if you can reach the meter safely. Shut the main tap there, then open a garden tap to drain the pressure off the burst section. Acreage blocks can have the meter a long way from the house, so if it is not easy to find, turn off the valve on the cylinder instead and tell us when you ring.
Is an overflowing septic system an emergency?
It is. Effluent at the surface from a waterlogged tank or trench is a health risk that should not wait its turn on a booking list, especially in wet weather when the ground is already saturated. Ring us and say it is a septic overflow so the right gear gets loaded for the run out to you.
How is an after-hours emergency call priced?
After-hours work has its own rate, and you are told that rate before anyone is sent. The repair itself is then quoted as a fixed price on site, and the invoice shows that same price if you go ahead.
Can you bring a temporary hot water system if mine dies overnight?
Yes. If a cylinder or heat pump has failed beyond repair, we can fit a temporary hot water tank so the household is not in cold showers while the replacement is organised. That gets discussed on the call, along with the fixed figure for doing it.
Need a plumber? Call or send the form
Call (02) 4063 1093 or send the form below. Available 24/7, you see a fixed figure ahead of any work, and every job carries our 365-day warranty on all work.
Request a callback
Leave a name and number and a plumber will ring you back.